Role Summary
• Oversee the maintenance operations of audio-visual systems, security systems, and other low-voltage electronic systems. This role requires strong technical proficiency, leadership capabilities, and a commitment to ensuring the reliability and performance of AV/ELV systems within our organization.
• Lead and supervise a team of maintenance technicians and engineers.
• Schedule and assign maintenance tasks, ensuring adherence to maintenance schedules and priorities.
• Provide guidance, training, and mentorship to team members to enhance their technical skills and performance.
• Oversee the maintenance, troubleshooting, and repair of AV/ELV systems, including audio-visual equipment, security systems, networking components, and control systems.
• Conduct regular inspections and preventive maintenance to identify and resolve potential issues before they escalate.
• Diagnose complex technical problems and implement effective solutions to minimize system downtime.
• Ensure compliance with industry standards, codes, and safety regulations in all maintenance activities.
• Conduct quality assurance checks and maintain accurate records of maintenance activities, repairs, and system configurations.
• Generate comprehensive reports on system performance, maintenance activities, and recommendations for improvements.
• Collaborate with project managers, engineers, and stakeholders to plan and coordinate AV/ELV system installations, upgrades, and renovations.
• Manage project timelines, budgets, and resources effectively to ensure successful project delivery.
• Coordinate with external vendors and contractors as needed to support project objectives.
• Interface with clients, building managers, and other stakeholders to address maintenance requests and resolve technical issues promptly and professionally.
• Maintain positive relationships with customers through exceptional service delivery and proactive communication.
Provide regular updates on project status, maintenance activities, and system performance to stakeholders.
Qualification
• 12 years of experience in maintaining and troubleshooting AV/ELV systems, with a strong understanding of audio-visual equipment, security systems, CCTV system, ACS system and Turnstile systems.
• Proven experience in a supervisory or leadership role, with demonstrated ability to lead and motivate a team effectively.
• Strong technical skills and proficiency in diagnosing and resolving complex technical issues.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and stakeholders.
• Bachelor’s degree in electrical engineering, Electronics, or a related field; or equivalent work experience.
• Knowledge of low-voltage systems, protocols, and standards (e.g., Crestron, Extron, AMX).
• Certifications such as CTS (Certified Technology Specialist) or equivalent are advantageous.
• Experience in project management and coordination of AV/ELV system installations and upgrades.
• Knowledge of IT infrastructure and networking principles.
• Ability to prioritize tasks and manage time effectively in a dynamic work environment.
Apply now by emailing your CV to